Steps to take to schedule your appointment at U.S. Embassy Luanda.

1. Review our website to determine the specific service you need.
2. Ensure that all applications, forms, and additional documents are completed correctly before you come to your appointment. Photocopies of all original documents are required. For passport services, we strongly encourage you to complete passport and additional page forms online; please click on Complete Application Online and follow the instructions.
3. Schedule your appointment: CLICK HERE
4. Print your appointment confirmation letter and bring it with you to your appointment.

• Schedule one appointment per applicant per service. For example, if you have two children where each requires a passport renewal, each child must have his or her own appointment. If you have questions about what type of appointment you require, email consularluanda@state.gov for additional assistance. Duplicate appointments for the same service will be deleted in the system without notice.
• Cancel your original appointment in the system if you need to change the date. In order to cancel your appointment, you will need a password which you can find on your appointment confirmation letter.
• Arrive on time for your appointment. If you are late to your appointment, you may be asked to reschedule. When you arrive at the embassy, please inform one of the guards that you are a U.S. citizen with an appointment and go directly to the Consular Section.

New passports take approximately two weeks to arrive. You may keep your existing passport until the new one arrives. Once your new passport arrives, you will be asked to submit your old passport for cancellation. All current visas remain valid in your old passport. We will return the cancelled passport to you with your new passport.

Note: All passport issuances for children under the age of 16 require the signatures of both parents. Further information about passport applications can be found at Passport Services.

Note: Payments for DS-82 form can be made online (starting September 15, 2023). All other payments are made in person at our office on the day of your appointment. We accept cash (U.S. Dollars or Angolan Kwanzas) or major international credit cards (Visa or MasterCard). We do NOT accept Multicaixa.

Application forms for passports can be accessed below or from the travel.state.gov website.

DS-11: New Application

Use this form if:

1. you have never had a U.S. passport,
2. you are under age 16,
3. your most recent passport was issued more than 15 years go, or
4. your most recent passport was lost or stolen.

Please note that when applying outside the U.S., this form MUST be signed in front of a consular officer.

Application forms for passports can be accessed below or from the travel.state.gov website.

DS-82: Renewal Application

Use this form if:

1. you can show your most recent passport, and
2. you were at least 16 years old when your most recent passport was issued, and
3. your most recent passport was issued in the last 15 years, and
4. you use the same name as on your most recent passport.

To pay online for your DS-82 passport application, click here.

In the event that a passport is lost or stolen, the Consular Section can assist in obtaining a replacement passport. If you believe your passport has been stolen, please contact the Consular Section immediately.

Click here for more information on how to report the loss or theft and apply for a replacement.

Second Passport

Generally, immediate family members may accompany passport or CRBA applicants to their appointment interviews at a U.S. embassy or consulate, and all minor children must be accompanied by a parent or guardian. Passport or CRBA applicants also have the option of being accompanied by an attorney at their appointment interview. Attendance by any third party, including an attorney, accompanying an applicant is subject to the following parameters designed to ensure an orderly appointment interview process and to maintain the integrity of the adjudication of the application(s):

• Given space limitations in the consular section, not more than one attendee at a time will be allowed to accompany an applicant (or the applicant’s parent or guardian if the applicant is a minor).
• Attendance by an attorney does not excuse the applicant and/or the minor applicant’s parent or guardian from attending the appointment interview in person.
• The manner in which a passport or CRBA appointment interview is conducted, and the scope and nature of the inquiry, shall at all times be at the discretion of the consular officer, following applicable Departmental guidance.
• It is expected that attorneys will provide their clients with relevant legal advice prior to, rather than at, the appointment interview, and will advise their clients prior to the appointment interview that the client will participate in the appointment interview with minimal assistance.
• Attorneys may not engage in any form of legal argumentation during the appointment interview and before the consular officer.
• Attendees other than a parent or guardian accompanying a minor child may not answer a consular officer’s question on behalf or in lieu of an applicant, nor may they summarize, correct, or attempt to clarify an applicant’s response, or interrupt or interfere with an applicant’s responses to a consular officer’s questions.
• To the extent that an applicant does not understand a question, s/he should seek clarification from the consular officer directly.
• The consular officer has sole discretion to determine the appropriate language(s) for communication with the applicant, based on the facility of both officer and applicant and the manner and form that best facilitate communication between the consular officer and the applicant.  Attendees may not demand that communications take place in a particular language solely for the benefit of the attendee.  Nor may attendees object to or insist on the participation of an interpreter in the appointment interview, to the qualifications of any interpreter, or to the manner or substance of any translation.
• No attendee may coach or instruct applicants as to how to answer a consular officer’s question.
• Attendees may not object to a consular officer’s question on any ground (including that the attendee regards the question to be inappropriate, irrelevant, or adversarial), or instruct the applicant not to answer a consular officer’s question.  Attendees may not interfere in any manner with the consular officer’s ability to conduct all inquiries and fact-finding necessary to exercise his or her responsibilities to adjudicate the application.
• During a passport or CRBA appointment interview, attendees may not discuss or inquire about other applications.
• Attendees may take written notes, but may not otherwise record the appointment interviews.

Attendees may not engage in any other conduct that materially disrupts the appointment interview. For example, they may not yell at or otherwise attempt to intimidate or abuse a consular officer or staff, and they may not engage in any conduct that threatens U.S. national security or the security of the embassy or its personnel. Attendees must follow all security policies of the Department of State and the U.S. embassy or consulate where the appointment interview takes place.